Troy on the Move 2017-18

2 - 1 -1

United Way 2-1-1

Finding help used to be a frustrating ordeal – flipping through phone books and calling multiple numbers; wrong turns; dead ends; wasted time. Now, one phone number, 2-1-1, can reduce those headaches and get you connected to the resources you need. Dial 2-1-1 (or 1-800-427-4626) 24 hours a day, seven days a week to get connected to a trained resource specialist. TTY (1-866-385-6525) and multilingual services are also available. Calls to United Way 2-1-1 are always free and confidential. 2-1-1 is not for emergency use. You still need to dial 911 in emergency situations that require an ambulance, fire or police response. What 2-1-1 provides is the same kind of one-call help for human service needs. The types of information and referral services you can expect to find by calling include: Basic needs • Food pantries • Shelters • Rent assistance • Utility assistance • Mortgage assistance Physical and mental health resources Support for seniors and those with disabilities • Centers for independent living • Adult day care • Meals at home • Respite care • Home health care • Transportation and recreation Support for children, youth and families • After-school programs • Tutoring

• Medicaid • Medicare • Prenatal care • Crisis intervention • Support groups • Counseling • Alcohol and drug rehabilitation Jobs programs • Educational and vocational training programs • English as a second language classes • Job training • General Educational Development (GED) preparation • Financial and transportation assistance

• Mentorship programs • Family resource centers • Protective services • Counseling • Early childhood learning programs • Child care referral centers • Recreation

56 Troy Chamber of Commerce

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